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F.A.Q's


1. What exactly is a Zip and Link?

A Zip and Link bed is a divan base or mattress that is specially designed for quick and easy changing between either a 5ft King or 6ft Superking bed into 2 separate Singles. It should be noted that by default our Zip and Link beds and mattresses are 6ft3 in length. This is to accommodate standard single bedding when split apart.

Very simple to use and highly flexible, the Zip and Link is hugely popular in both hotel and domestic environments. Almost all bases, mattresses and headboards provided by Linx Beds are available in this design and are available in 5ft Zip and Link and 6ft Zip and Link sizes with options for extension to 6ft6 in length.


2. What sizes are available?

All our bases, mattresses, headboards and bedding are available in all standard bed sizes. Exact measurements may be found in metric and imperial on the products pages. 


3. Do you manufacture custom sizes?

Custom sizes are often possible, please contact us to let us know your requirements and we can provide advice and quotes.


4. Could I send in my own fabrics?

We are able to upholster our divan bases and headboards in almost any fabric. Simply contact us and we can then advise on fabric amounts for your order. 


5. May I request a fabric sample card?

Please contact us here to request a fabric sample card. These are sent Royal Mail First Class.


6. When will my order be delivered?

For bed orders we aim to deliver between 14 days (10 business days), from the date of order and payment,  to most of the mainland UK. Bedding and smaller orders are dispatched with Royal Mail or other courier for delivery within 5 working days.

For more information about other locations or international deliveries, please refer to our Delivery Information section.


7. How much is delivery?

We offer a free doorstep delivery service to most of the UK. However, if you wish to upgrade your delivery service we have a range of options including 2 Man Room of Choice and even the option to remove your old bed. Further information and regional based charges may be found here.


8. Where can you deliver?

Linx Beds can arrange delivery to almost anywhere in the world. If you are interested in delivery outside of the UK, please contact us and we will provide a custom quote. 


9. Will I get a delivery time slot?

Due to the nature of most couriers we use, time slots are not always available. We strive to provide the best eta possible but request that customers bear in mind that on the delivery day, a driver may be early or delayed. Our delivery drivers will always try to call you one hour before they arrive to provide an up to date eta.


10. What is the guarantee on Linx Beds products?

All our beds have a 1 year’s manufacturing guarantee. Any flaws or failures to show up within this time will be resolved at Linx Beds discretion. This could be a replacement, repair or refund.


11. What is your return policy?

We can accept the return of any item, no questions asked, provided you notify us of this within 14 days of delivery. Please note that while Linx Beds will arrange the return courier and transit at our discretion, a refund will be reflect the collection cost. Once the goods are back with us and have been inspected for quality, the refund will be calculated and processed. 


12. What do I do if my bed arrives damaged?

If you order is damaged on arrival please let the delivery driver know. In most cases, we will bring the item straight back for a replacement to be arranged. Should the damage not be noticed until after delivery, please contact us as soon as possible with your details and photos of the damage. Once this information is received, we will be back in touch to arrange and offer resolutions.


13. What do I do about ordering a large amount of beds?

For placing an order for a large amount of beds we offer discounts for certain quantities. It is advised to contact us prior to ordering to ensure you receive the best price!


14. Will you assemble my bed for me?

Our assembly service is available to most UK postcodes, this is selected during our checkout and the surcharge is postcode based. Prices for this service may be found here.


16. What payment methods are available?

We can accept Paypal, BACS, and the following credit or debit cards: Visa, Mastercard, Amex


15. Do you offer finance?

We do not currently offer finance, however this is something we are working to add in the coming months.


17. Do you keep hold of my details?

For further information on our customer detail storage and usage, please consult our Privacy Policy and Terms and Conditions.