We offer a range of shipping and delivery options for UK and International customers. Please take a moment to read through our delivery services and look at our distribution map below to find your zone and see what is available in your area.
We aim to deliver to you within 2 full weeks from point of order and payment. (all UK delivery charges are inclusive of VAT)
For customers in the Scottish Highlands, UK Islands, South West Cornwall, and South West Wales, delivery may take up to 3 full weeks depending on delivery slot availability.
Our Logistics Team will be in touch with you within 48 hours after you place an order to arrange and confirm a delivery date. A time slot can often be provided once a date is booked, however early or delayed deliveries may sometimes occur and are subject to our courier's judgement. The drivers will always call one hour before arrival to ensure someone can be at the delivery address to meet them.
If you have a specific date that you require delivery to be made on or have a deadline that you wish to meet, please get in touch with us and we will do our best to meet your requirements.
UK Delivery Services
**ALL CUSTOMERS PLEASE NOTE**
Please provide us with any or all information regarding restrictive access to your property as this will ensure that we use a suitably sized vehicle and the driver is aware of the area. Failure to let us know in advance may result in a delayed delivery of your order. This can be up to 1 week after the original date taking into account your postcode and service level.
Doorstep Delivery: - (within 14 business days)
Our free doorstep delivery service is a one man delivery. The driver will bring the vehicle as close as he can to the property depending on access and restrictions. The goods will then be brought to the main entrance door of the building. From this point we strongly recommend 2 able people are available to move your beds in to your property.
2 Man Room of Choice: - (within 14 business days)
This service provides a two man delivery team who will bring your order into any room of your choice. Flats and apartments are included, however we do ask that you inform us about any narrow access within your property or on which floor you live as this provides valuable information to the delivery team's time schedule.
2 Man Room of Choice and Assembly: - (within 14 business days)
As well as providing the same 2 man room of choice service as above, we can also also offer an assembly option. The delivery team will unwrap and build your bed and take away the packaging.
2 Man Room of Choice, Assembly and Collection: - (within 14 business days)
The most comprehensive delivery option we provide includes the room of choice, assembly service, and the bonus of your old bed being collected at the same time. If you select this option, please let us know the details of the bed to be collected, ie. size, number of pieces, etc.
UK Islands: - (within 7-21 business days)
We can arrange deliver to any UK island, this is with a doorstep courier and we strongly recommend that two able people are on hand to receive the delivery. Due to the uncertainty delivering to some islands, ferry crossings, weather, etc, we are unable to provide an exact delivery date, only an estimate. The courier themselves will be in touch with you to confirm a date once the goods have arrived with them.
European Delivery Services
European Union Mainland:
Our EU Mainland service is a 'kerbside' one man delivery. We strongly recommend 2 able people are available to move your beds in to your property. The courier for our EU deliveries can typically deliver 1-5 days after dispatch depending on destination country. For shipping quotes, estimated transit times or any other queries, please contact our Logistics Team: firstname.lastname@example.org
Export Outside the European Union
For deliveries outside the EU, please contact our Logistics Team for shipping quotes, estimated transit times or any other queries.
For further information regarding our deliveries, please read our terms and conditions.